What PRO services actually cover
A PRO (Public Relations Officer) is a UAE-licensed individual or firm authorised to deal with UAE government departments on behalf of a company. In practice, PRO services are the operational bridge between your company and the dozen-plus government bodies you'll interact with as a UAE business.
Day-to-day PRO scope
Visa applications, renewals and cancellations. Emirates ID processing. Attestation of documents (MoFA, embassy, MOHRE). MOHRE work permit applications. Trade licence renewals. Translations of regulatory documents (Arabic/English). Ministry of Health (for healthcare clinics) and DHA/DoH paperwork. Tenancy contract registration (Ejari/Tawtheeq).
In-house vs outsourced PRO
Companies hiring 10+ UAE employees often benefit from a full-time in-house PRO (salary AED 6,000-10,000/month plus PRO licence). Smaller companies retain PRO services on a monthly basis (USD 2,000+ /month) or transaction-by-transaction (USD 200-500 per visa renewal, USD 100-300 per attestation).
When PRO matters most
Visa renewal season (every 2 years per employee). New hire onboarding. Attestation of foreign academic certificates for professional visas. Government tender bidding (paperwork-heavy). Activity additions/removals from trade licence.
Choosing a PRO provider
Ask for: (1) UAE PRO licence and Emirates ID of the actual PRO who'll handle your file; (2) typical turnaround times for common tasks; (3) escalation path when government portals are down or applications are rejected; (4) clear per-transaction or monthly fees in writing.
ArxSetup PRO retainer
We offer a monthly PRO retainer from USD 2,000/month including all standard visa work, MoFA attestation, MOHRE filings and trade-licence renewals for a company with up to 5 employees. Per-transaction work available for occasional needs.
Updated 16 May 2026 by ArxSetup, Managing Partner.